Shipping policy

Tranquillo — fast, fair & uncomplicated

Here you'll find all the information you need about shipping costs and general shipping information.

 

Shipping Costs Germany

Order Value:

0 to € 199 € 5 net
plus € 10 processing fee
€ 200 to € 499 € 13 net
€ 500 to € 749 € 20 net
€ 750 to € 999 € 27 net

From € 1,000 free shipping*
Freight shipping costs: from € 49

 


 

Shipping Costs EU

Order Value:

0 to € 499 € 24 net
€ 500 to € 999 € 35 net
€ 1,000 to € 1,499 € 47 net
€ 1,500 to € 1,999 € 60 net

From € 2,000 free shipping*
Freight shipping costs: from € 69

 


 

Shipping Costs to the Following Countries

Norway, Iceland, Liechtenstein, Switzerland, United Kingdom

Order Value:

0 to € 499 € 27 net
€ 500 to € 999 € 44 net
€ 1,000 to € 1,499 € 55 net
€ 1,500 to € 1,999 € 65 net

From € 2,000 free shipping*
Freight shipping costs: from € 69
From € 1,000 order value (net) plus customs fees of € 59

 


 

General Shipping Information

All prices are net, plus statutory VAT.
Shipping costs are only charged once per order. We reserve the right to make partial deliveries.
Shipping costs for countries not listed here are available on request.

* This does not apply to freight shipments. Additional costs may apply.
Shipping costs for countries not listed here are available on request.

 


 

Important Note for Customers in Switzerland

The shipping costs we charge only cover the delivery of goods to the Swiss border. Once the goods arrive in Switzerland, the recipient will be charged additional costs, such as VAT, customs duties, presentation fees, and other processing fees, which may be significant. These charges are outside our control and are governed by Swiss law. To be sure of which additional charges may apply in Switzerland and which might be refundable, please consult your local customs authority.